Our Values
- Adapting to the customer's needs
All our activities are centered on serving and ensuring the satisfaction of the customer.
- Excellence
Excellence in service delivery is our priority.
To achieve this we work with a comprehensive management system in which: “customer focus, leadership, personal commitment, protecting the environment, continuous improvement and innovation" are the guiding principles of our actions.
To uphold these principles:
- We have obtained ENAC (Spain's National Accreditation Body) accreditation in acknowledgement of our expertise in vehicle inspection, according to the criteria of the UNE-EN ISO/IEC 17020:2004.
- This accreditation was obtained for our taximeter inspections as per the requirements set forth in Annex II of Spanish Royal Decree 889/2006.
- We have also certified our management system under the requirements of the standard UNE-EN-ISO 9001:2008.
- A commitment to working towards a sustainable society drove us to obtain environmental certification according to UNE-EN-ISO 14001:2004.
Our organization understands that all these efforts should serve to comply with our dream and raison d'être: ensure the road safety of our citizens and reduce the risk of accidents on our roads.
We are therefore pleased to know that our work helps to achieve this aim.
- Flexibility
We adapt to the constantly changing environment in order to satisfy market needs.
- Innovation
We are continuously working on pilot tests that allow us to experiment with technologies and then implement them in our Applus+ Iteuve stations.
